Health IT Support

The Health Sciences - Technology Services Charge (HS-TSC) provides information technology services to faculty, investigators, and staff at UC San Diego School of Medicine and Skaggs School of Pharmacy and Pharmaceutical Sciences. These services include:

Service Desk Support

  • Available 24 hours a day, seven days a week to assist with any information technology issue or request
  • Analyzes and resolves requests, or escalates to specific technology or application resolution, via phone, teleconference, or other mechanisms to provide status tracking, escalation, and quick resolution

Desktop, Computer/laptop, Shared Drive Support

  • Procures and deploys desktop computers and laptops
  • Maintains and updates all software, configuration, and patches of all computers
  • Provides in-person assistance if the issue cannot be fixed remotely
  • Manages communication platforms (e.g., Outlook, Microsoft Lync) and collaboration platforms (e.g. SharePoint)

Submit a ticket via our online portal.
Call x3-HELP or 619-543-4357
Email 3HELP@ucsd.edu

Website Support

Please contact Maddy Noble to request a new website and to request changes to an existing site