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FAQ

What are the costs for ACTRI services?

UCSD researchers can view the Recharge Rates by using their AD credentials.

Other interested users should call or email the Application Support Team.

How do I request a service?

All Service Requests must come through the ACTRI Service Request Form in order to receive the approved recharge rates.

How do I obtain Active Directory (AD) credentials?

The ITS Service Desk creates AD accounts. They can be contact via email (servicedesk@ucsd.edu) or phone ( 858-246-4357) . You may also make a request through the ITS Service Desk website by following the instructions in the document below.

How to Request for AD

How do I register for DUO?

Please follow the instructions for Duo through UC-San Diego Health